Page 71 - ASR_Forewords

Foreword

We, at IDRBT, have been working on various
important areas of interest to Banking
Sector in India. In order to present some of
the research work carried out by our faculty
and other senior officials, the Institute has
planned to bring out a series titled
IDRBT Staff Paper Series. The present
volume is the first in the planned series.
Each volume of the Staff Papers is intended
to be on a specific theme of relevance to the In order to increase the usage of mobiles for
Banking Sector. In view of its currency and banking and payments, the following can be
importance, the first volume is focusing on considered:
Mobile Payments. The Institute intends to Banks may consider giving a mobile or
bring out future volumes on such topical a similar gadget, loaded with
themes, as and when staff members have necessary apps as part of account
undertaken research in that area. opening kit to the customers
In the first volume, we present three papers The Government may consider
on mobile payments. While the paper by providing mobile stations where
Dr. N. Raghu Kisore summarizes the uninterrupted high bandwidth data
features of various payments products connections are available for
across the globe, the paper by Mr. S. Lalit completing transactions without fail
Mohan presents the results of opinions
Large scale education and awareness
collected from various social media sites on
campaigns among bank staff and
the payment solutions offered by banks in
customers to ensure that mobile
India. Dr. MVNK Prasad and Dr. S. Ananth
becomes the primary channel for most
have carried out a survey on the usage of
of the customers.
mobiles for banking and payments in two
The Institute plans to bring out staff papers
districts in the states of Telangana and
on a regular basis, each containing a few
Andhra Pradesh. The three papers put
papers focusing on an important theme.
together present an overall assessment of
Feedback on the series is solicited at
mobile payments.
publisher@idrbt.ac.in.
The survey conducted by IDRBT in the two
states throws out the inadequacies in the
mobile banking and payment solutions
offered by the banks. More importantly, the
survey captures the lack of awareness of Dr. A. S. Ramasastri
such products and services. Director, IDRBT